| In today's competitive world, customers expect anytime,
anywhere access to customer service and information. The challenge facing most
large companies, as well as outsourced contact center service providers is, how
to deliver high quality, round-the-clock customer care, over multiple channels
and yet keep your costs in check.
TxIVR, a highly scalable, standards-based IVR system from Interlink, helps large
contact centers to automate routine questions and answers, thereby driving down
call volumes, operational costs and improving agent productivity. Our flexible
pricing options and modular design helps call centers align their IVR
investments in line with their growth plans.
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