Evolving legislations governing contact center operations have
made call recording more important that ever before. Effective agent
interaction has become the focal point of building customer relationships. You
need solutions that fully integrate, are scalable, have flexible architecture,
and support the greater functionality to serve the most demanding customers.
TxRecord, the high-quality, scalable volume recording solution from Interlink,
has helped large contact centers in enhanced agent effectiveness, effective
dispute resolution and process improvement.
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