TxContact

The Power of Omni channel Customer Interaction


Frequently Asked Questions

  1. Add Agent  
  2. Admin/Supervisor unable to do live barge-in  
  3. Agent State irrelevant in TxTalk/Dashboard  
  4. Calls are failing  
  5. Calls are not dialling on Dialer  
  6. Firewall Ports  
  7. How to remove all non ascii characters  
  8. Lead ID/Account ID are missing in Dialer_CDR reports  
  9. Live barging issue  
  10. Ping  
  11. Preferred Agent Feature  
  12. TxDialer - Unable to Upload data on Dialer  
  13. TxTalk - Call or sound quality  
  14. TxTalk - Failed provisioning  
  15. TxTalk - Failed Registration  
  16. TxTalk - Login Failed or state change failed  
  17. TxTalk - Unable to start the server: The bound address is already in use  
  18. TxTalk - User Manual  
  19. What does provisioning mean in TxContact?  

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