Founded
Interlink is founded with the creation of MITS
IIWeb
IIWeb product is launched
MITS
MITS Integrated Development Suite is launched
Transzip IVR/Recording service
Transzip IVR/Recording service for medical transcription is launched
Interlink is founded with the creation of MITS
IIWeb product is launched
MITS Integrated Development Suite is launched
Transzip IVR/Recording service for medical transcription is launched
The recorder from Transzip is spun-off into an independent product called TxRecord
Transzip upgraded from analog to T1/E1 technology
TxRecord supports E1/T1 trunk recording using high impedance boards
The IVR from Transzip is spun-off into an independent product called TxIVR
Founded to focus on Telephony & Universal Communications products.
TxIVR supports CT integration with Avaya CM
TxScreenCapture, a screen capturing solution is released
TxVideoConf conferencing product is launched
The entire telephony product line is recreated using SIP and named as TxContact.
TxIVR/TxRecord supports CT integration with Microsoft Lync
TxSpeechConnect is launched
TxCallVerify for Lync is launched
TxDialer - an outbound dialer is launched
TxContact cloud services launched
TxTalk - softphone is launched
TxSmartQ ACD launched
TxSmartQ – Added Omni Channel Support and Geographic Redundancy
TxVirtualGuide is launched
TxHelpDesk - Omnichannel customer support ticketing system was launched.
Chirp - Omnichannel client released.
A2A conversational IVR is launched
Remote Agents to work seamlessly.
Cloud Hosting at 3 Geographic Locations in USA & India
TxContact is now integrated with all leading CRMs across Globe. Listed in 25+ Global Software Marketplace
Language Transcription, Sentiment Analysis was Launched. TxContact Active Customers in 10+ Industry Verticals Globally